Violet Audio Cloud
Remote Monitoring Services
Temporary use of online, non-downloadable software for remote monitoring, configuration, diagnostics, and support of professional audio systems.
A Look Inside
From landing page to live fleet, in one browser tab.
Watch the whole fleet from anywhere.
Live telemetry, instant fault alerts, and one dashboard for every dMix unit you've got in the field.
Request accessLog inEssentials
1 device, status alerts, basic diagnostics.
Professional
Up to 10 devices, config backup, firmware management.
Enterprise
Unlimited devices, SLA, dedicated support.
dMix Cloud
Continuous monitoring, instant alerts, install-ready intelligence.
- 01Continuous monitoringEvery dMix mixer securely transmits operational data to the cloud on a user-selectable schedule, giving owners and integrators a live view of system performance without needing to be on site.
- 02Immediate alertsIf temperatures rise, power supplies fault, network issues appear, or DSP load spikes, dMix Cloud automatically emails alerts to designated recipients so problems are caught before shows or installations fail.
- 03Simple setupCreate a dMix Cloud account, register the device, select an update interval, paste a secure URL into the mixer GUI, and run a one-click connection test.
- 04Install-readyVenues, integrators, and rental companies can check device status remotely, reduce site visits, and improve uptime. Multiple mixers can be grouped under a single cloud dashboard.
- 05Ecosystem readyBuilt to support the entire Violet Audio ecosystem — IO modules, stageboxes, processors, and future Dante / ST2110 bridge modules.
- 06Future proofScalable architecture, multi-device support, and expanding feature sets make dMix Cloud suitable for long-term deployment in demanding professional environments.
How It Connects
Secure Device Registration
Users create a cloud account with email and password, verify via an email link, then add a dMix device by:
- 1.
- Selecting the model (e.g., dMix 128)
- 2.
- Entering the serial number
- 3.
- Defining alert email recipients
- 4.
- Choosing a telemetry schedule (10s–5 min)
Direct Mixer–Cloud Link
Inside the dMix 128 web GUI, users paste the provided URL and enable Cloud Monitoring. The mixer periodically sends:
- Thermal
- FPGA, analogue board, PSU
- Power
- PSU status & voltage rails
- DSP
- Load & fan status / RPM
- Network
- Uptime, AES67 / ST2110 / Dante
- Faults
- Error flags & protection events
All traffic uses encrypted HTTPS transport.
Dashboard & Alerts
The cloud portal provides:
- Status
- Online/offline, last-seen time
- Trends
- Recent telemetry & trend graphs
- Alerts
- Active alerts & firmware info
- Fleet
- Multi-mixer views per venue
Security
How Your Data Is Protected
- All telemetry travels over encrypted HTTPS — nothing leaves a mixer unencrypted.
- Every device connects with a unique token tied to its exact model and serial number, so a sold or retired unit can be revoked instantly.
- Account passwords are stored hashed, never in plain text, with two-factor authentication on the roadmap.
- The cloud checks every incoming report against registered serial numbers — data from an unrecognized device is rejected outright.
Know It Works Before You Rely On It
A one-click Test Alarm fires a real notification through the whole chain — device, cloud, inbox — so you can confirm alerts actually reach the right people before a system goes live, not after a show has already started.
Built For
Wherever a mixer runs unattended.
Fixed Installations
Theaters, houses of worship, and schools get remote maintenance and early fault detection without a truck roll.
Touring
Confirm every unit is healthy and ready before doors open, from wherever the advance team happens to be.
Rental Fleets
Track active units across jobs and flag faults before a unit goes back out the door to the next client.
Broadcast & Corporate AV
Manage multi-mixer sites from one dashboard, alongside the rest of a networked audio install.
Plans
Professional — Most Popular
- Everything in Essentials
- Configuration backup
- Firmware management
- Up to 10 devices
- Integrator portal
Enterprise
- Everything in Professional
- Unlimited devices
- Priority remote support
- SLA guarantee
- Dedicated account manager
What's Next
Built to grow with the fleet, not just watch it.
- 01Live stream monitoringReal-time visibility into AES67, Dante, and ST2110 streams alongside the rest of a mixer's telemetry.
- 02Synced event historyOn-device event logs mirrored to the cloud, so a fault can be traced long after it happened.
- 03Remote firmware deploymentPush firmware to a device or a whole fleet from the dashboard, with rollback if something goes wrong.
- 04Cloud scene & patch backupEvery saved scene and patch backed up automatically, restorable to a replacement unit in minutes.
- 05Role-based accessSeparate permissions for Admin, Installer, Venue Tech, and Guest, so the right people see the right controls.
- 06Site & client organizationGroup devices by venue or client instead of one flat list, once a fleet grows past a handful of units.