Violet Audio Cloud
Remote Monitoring Services
Temporary use of online, non-downloadable software for remote monitoring, configuration, diagnostics, and support of professional audio systems.
Remote Monitoring
Configuration Backup
Firmware Management
Live Diagnostics
Integrator Support
dMix Cloud
Continuous monitoring, instant alerts, install-ready intelligence.
- 01Continuous monitoringEvery dMix mixer securely transmits operational data to the cloud on a user-selectable schedule, giving owners and integrators a live view of system performance without needing to be on site.
- 02Immediate alertsIf temperatures rise, power supplies fault, network issues appear, or DSP load spikes, dMix Cloud automatically emails alerts to designated recipients so problems are caught before shows or installations fail.
- 03Simple setupCreate a dMix Cloud account, register the device, select an update interval, paste a secure URL into the mixer GUI, and run a one-click connection test.
- 04Install-readyVenues, integrators, and rental companies can check device status remotely, reduce site visits, and improve uptime. Multiple mixers can be grouped under a single cloud dashboard.
- 05Ecosystem readyBuilt to support the entire Violet Audio ecosystem — IO modules, stageboxes, processors, and future Dante / ST2110 bridge modules.
- 06Future proofScalable architecture, multi-device support, and expanding feature sets make dMix Cloud suitable for long-term deployment in demanding professional environments.
How It Connects
Secure Device Registration
Users create a cloud account with email and password, verify via an email link, then add a dMix device by:
- 1.
- Selecting the model (e.g., dMix 128)
- 2.
- Entering the serial number
- 3.
- Defining alert email recipients
- 4.
- Choosing a telemetry schedule (10s–5 min)
Direct Mixer–Cloud Link
Inside the dMix 128 web GUI, users paste the provided URL and enable Cloud Monitoring. The mixer periodically sends:
- Thermal
- FPGA, analogue board, PSU
- Power
- PSU status & voltage rails
- DSP
- Load & fan status / RPM
- Network
- Uptime, AES67 / ST2110 / Dante
- Faults
- Error flags & protection events
All traffic uses encrypted HTTPS transport.
Dashboard & Alerts
The cloud portal provides:
- Status
- Online/offline, last-seen time
- Trends
- Recent telemetry & trend graphs
- Alerts
- Active alerts & firmware info
- Fleet
- Multi-mixer views per venue
Plans
Professional — Most Popular
- Everything in Essentials
- Configuration backup
- Firmware management
- Up to 10 devices
- Integrator portal
Enterprise
- Everything in Professional
- Unlimited devices
- Priority remote support
- SLA guarantee
- Dedicated account manager